Yes, the service is very good, they gave me a lot of advice the quality surprised me. I am very satisfied with my purchase, I recommend it. I have a Fleshlight but to be honest this device is vastly superior because you have more options all neatly compacted for your pleasure. It’s been said that this device is perfect for VR and I would have to agree. Any POV type video or standard porn viewing coupled with this device should do the trick for most guys.